Chelbis is committed to protecting the privacy and confidentiality of its players and marketing partners. All personal information collected will be used in accordance with the Data Protection Acts. All information will be used for the reasons specified, and will not be shared with any third party without user consent unless required by law.
Passwords are selected by users at the time of creating an account. All passwords are ’MD5’ encrypted and cannot be viewed by customer support staff or retrieved by any other decrypting programs.
Secure Socket Layer ("SSL") encryption technology is used for protection of information in transit for any sensitive transactions such as payments. Additional security procedures are in place to protect the confidentiality, integrity and availability of user information. The site is verified and certified by a premiere third party security verification company – Comodo.
Chelbis has strict fraud management procedures in place. We ensure staff awareness regarding the same, provide ample training and supplement the activity with technology solutions. Know Your Customer (KYC) procedures have been incorporated into our processes for anyone who deposits more than GBP 100 or anyone who has played on the site for more than 2 weeks.
A cookie is a small text file that gets saved on your hard disk, recording your preferences when you visit an online page. It helps us to identify if you have visited our website earlier. We get to understand your preferences such as the links you visited on our website etc.
This helps us in customizing our website. Cookies help us in remembering things about your visit on our site but cannot access or use any other information on your computer. The statistics collected in the process help us to analyse our products and services.
Disabling Cookies on Your System
The cookie can be disabled, temporarily or permanently, by the user anytime he or she wants, by the modification of browser settings. The ‘Help’ section in the menu bar of browser would guide you how to disable cookies. However, please note, if you choose to decline cookies, you may not be able to experience certain interactive features on our site, along with website’s denial of your access to certain content for legitimate security reasons.
Please be informed that our website, its procedures and this policy remain under continuous review and may be updated in the future. Also, we are not responsible for cookies not controlled by us.